Terms of Use

1. Who we are

The Dopis Ježíškovi app (the “app”) and its service are operated by NEMOSERVIS Praha s.r.o., Company ID 26122375, Czech Republic (“we”). Contact: jezisek@nemoservis.cz. By downloading, creating an account or using the app you agree to these terms.

2. What the app does

The app lets family members write Christmas wish letters and lets the “Ježíšeks” (gift-givers) they accepted read them and coordinate gifts.

3. Price

The app is free, with no ads and no in-app purchases.

4. Account

An account (name, e-mail, password) is required. Keep your details accurate and your password safe; you are responsible for activity under your account. You can delete your account at any time – see Support.

5. Children

The app is made for families. Children under 15 may use it only with the consent and supervision of a parent or legal guardian. A Ježíšek who creates an account for a child confirms they are the child's guardian or have the guardian's consent and is responsible for how the child uses it.

6. Your content

Texts, images and links you add remain yours. You grant us a free, non-exclusive permission to store them and show them to the Ježíšeks you accepted, solely to run the app. Do not post content that is illegal, offensive, violent, sexual, infringes others' rights or is unsuitable for children. We may remove such content and block accounts that repeatedly violate these terms. Report objectionable content or behaviour to jezisek@nemoservis.cz; we respond within 24 hours.

7. Prohibited use

Do not misuse, overload or attempt to break the security of the app or server, access other people's accounts or letters, or use it to harass others or send unsolicited invitations.

8. Availability

The app is provided “as is”, without a guarantee of uninterrupted availability. We may change or discontinue the service; we will give advance notice of discontinuation so you can save your letters.

9. Liability

To the extent permitted by law, we are not liable for indirect damages or lost profits. Nothing here limits your statutory consumer rights.

10. Apple

These terms are between you and us, not Apple Inc., and we – not Apple – are responsible for the app and its content. The Apple Standard EULA also applies. Apple has no obligation to provide maintenance or support for the app. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties.

11. Privacy

See our Privacy Policy.

12. Final provisions

These terms are governed by the laws of the Czech Republic. Consumers may use out-of-court dispute resolution at the Czech Trade Inspection Authority (adr.coi.cz). We will notify you of material changes in advance in the app or by e-mail.